Privacy Policy

Privacy Policy

At Luxora Eyewear, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information in compliance with Australian privacy laws.

Information We Collect

We may collect personal information such as:

  • Your name, contact details, and address

  • Health information relevant to your eye care, including prescriptions

  • Details you provide through our contact forms, emails, or over the phone

How We Use Your Information

We collect and use your information to:

  • Provide you with eye care services and advice

  • Allow our AHPRA-qualified Australian optometrists to contact and assist you

  • Process orders, appointments, and customer service requests

  • Send updates and information (only if you have opted in)

Sharing Your Information

We respect your privacy. Your information will not be sold or shared with third parties, except where required by law or where necessary to deliver our services (e.g., with labs for prescription fulfillment).

Protecting Your Information

We take reasonable steps to ensure your personal data is protected from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. Please contact us if you wish to do so.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch with us at:
📧 Luxoraeyewear@gmail.com